Voyager Infinity Release Notes

Version: 5.36

Release Date: 29th April 2026

What have we released?

  • Infinity 5.36 has been released

Release overview

Here’s a snapshot of what we’ve delivered in this release:

  • Windows 11 skin is the default for new users
  • Administration screen layout changes
  • Send to 2nd Timesheet Authoriser from Placement Comms Centre
  • Optional confirmation prompt to exit Infinity
  • Bulk delete candidates from search results
  • Changes to delete location and company
  • Scheduled Automatic Comms – Expiring Quals & Certs - send by candidate status
  • Shift Planner – worker type field added to the placement ‘Info’ button

Contents

Features
TalentGraph
ChatGPT
My Infinity
Dashboard
iCapture
Quick Steps
Scheduled Automatic Comms
Privacy Audit
Voyager BI
iResearch
CV Builders
Online Signatures
Distance Search
Talentis
iMaps
MailChimp
Infinity Email Tracking
Job Posting
Reports
RingCentral integration
ISV Integration
LegalEsign Integration
Odro Integration
TrustID Integration
Zapier Integration
Infinity Connect App
Driving Licence
Unsubscribe
Web Reviews
Walkthroughs
Creating a Candidate
iCapture
Privacy Audit Walkthrough
Creating a Company
Creating a Job
Emailing from Infinity
Job Search
The Shortlist Process
Creating an Interview
Adding Call Backs
Managing Call Backs
Contact Search
Logging Events
Spec CV Process
Temp Walkthrough
Searching
Searching (Re Job)
Results (Re Job)
Shortlists
Searching (Ad Hoc)
Results (Ad Hoc)
Lists
Search Examples
Other
Infinity Copilot
Trouble Shooter
Training Dates
Temp Process
Temp Walkthrough
Temp Process
Temp Setup
Global Temp Defaults
Shift Defaults
Company Temp Rates
Direct Placing
Shift Planner
Temp Planner
IR35 Off Payroll
Compliance Overview
FREE Webinars
GDPR
GDPR Overview
Privacy Audit Setup
Privacy Audit Walkthrough
Privacy Audit
Suppression List
Restrictions
Subject Access Request
Quick Steps
Leads
Suitable Jobs
Appendix
Event Logs
Quick Guides
Trouble Shooting
Release Notes
Mid Office Field Dynamics
Reports
Screen Layout
Icon Glossary
User Contents
My Infinity
Favourites
Quick Access Toolbar
Connectivity Centre
Application Menu
Dashboard
Finding Records
Candidate
Creating a Candidate
Add Events
Comms Centre
iCapture
iResearch
Driving Licence
Privacy Audit
Candidate financials
References
Company
Creating a Company
Add Events
Comms Centre
Company financials
Temp Process
Temp Walkthrough
Temp Process
Temp Setup
Global Temp Defaults
Company Temp Rates
Shift Planner
Temp Planner
Direct Placing
Job
Creating a Job
Add Events
Comms Centre
Job posting
Job Retainers
Searching (Re Job)
The Search Criteria Screen (Re Job)
CV Library
Results (Re Job)
Shortlist
The Shortlist processes
Submit a CV
Interview Record
Placement
Placement Record
Placement Approval
Candidate Financials
Company Financials
Searching (Ad Hoc)
Search Setup Options (Ad Hoc)
Search Criteria Screen (Ad Hoc)
Results (Ad Hoc)
CV Library
MailChimp
Ad Hoc List
Reports
User Options
SaaS
Online Signatures
Temp Process
Outlook integration
Skype
Infinity Text Editor
Mid Office Integration
Tests - ISV Integration
RingCentral integration
Infinity Webinars
Quick Steps
Leads (Preview)
Release Notes
Administration
Let’s get started!
Go Live Actions
Administration Menu
3rd Party Integrations
Business Rules Admin
Business Rules Administration Walkthrough
Custom Fields
Dashboard / Targets Admin
Dictionary Admin
Dictionary Administration Walkthrough
Exchange Admin
Global Temp Settings
Quick Steps
iCapture Admin
iResearch Destinations
Job Posting Admin
Mailer Integration
Notes Templates Admin
Note Template Walkthrough
Permissions Admin
GDPR
Reference Data
Power BI
Reports Admin
Report Permissions Walkthrough
Scheduled Report Walkthrough
Scheduled Automatic Comms
Umbrella Companies Admin
User Admin
Other Admin Areas
Financial Settings
General Settings
ISV Admin
Licences
Online Signatures Administration
Phone Manager Options
RingCentral Setup
Search Options
Data Management
Bulk Updating
B/O sectors / Currencies
Templates Admin
Email Signatures
CV Builders Admin
Compliance Overview
Temp Setup
Infinity Email Tracking
SaaS
Administration Appendix A – New Client Checklist
Administration Appendix B – Grid Functions
Administration Appendix C – Defaults in main pages
Administration Appendix D – Distance Search Licence
Administration Appendix E – iCapture Flow Chart and Matching Scores
Administration Appendix F - Merge Codes Examples
Infinity API
Housekeeping
Quick Steps
WordPress Integration
Zapier Integration
SMTP

Enhancements

Enhancement 138285 Windows 11 skin is the default for new users

In User Options / Display tab, the ‘Windows 11’ skin is the default for new users.

Enhancement 138287 Administration screen layout changes

The Administration screen has had layout changes.  Functionality remains the same.

  • Increased in height by 1 tab
  • In the General Settings tab
  • Main pages tab renamed to General and has general and leads settings on it
  • New tab for each of the main pages and their settings are moved there:
  • Candidate
  • Company
  • Job
  • Interview
  • Placement
  • New main left-hand side tab created called ‘Website / Portal’ with the following tabs moved to it:
  • Website Settings
  • Portal Onboard / Avail
  • Whatsapp Shift Offers
  • Portal Placements

Enhancement 138174 Share job by email - more fields added

Additional fields have been added when sharing a job page by email.

  • The job share email has the job location name on the email subject and shows in brackets after the company name.
  • The job share email has the job location name on the email body and shows in brackets after the company name.
  • The job share email body has the Client Job Title as a new row under the Job Title field.

Enhancement 138249/138251 Placement Comms Centre send to 2nd Timesheet Authoriser

On contract and temp placements, comms can be sent from the Placement Comms Centre to the 2nd Timesheet Authoriser.

Placement page Comms Centre - select on the fly

‘Include’ field

When the ‘Contact’ radio button is selected, the 2nd timesheet authoriser is available to select in the ‘Include’ dropdown field.

 

  • When selected the 2nd Timesheet Authoriser is added to the merge to section
  • They are sent the comms if they have the required merge to telecom

Cc/Bcc button

When the ‘Contact’ or ‘Candidate’ radio button is selected, the 2nd timesheet authoriser is available to select in the ‘Cc/Bcc button / Add / Related menu.

  • When selected, the 2nd Timesheet Authoriser is added to the Cc/Bcc grid
  • They are sent the comms if they have the required Merge To teleco
  • If the 2nd timesheet authoriser exists with a ‘send as default’ email address, they are
  • Cc/Bcc’d on the email

Comms Centre Template Admin - Placement Comms Centre - store with the template

Include field

When the ‘Contact’ radio button is selected, the 2nd timesheet authoriser is available to select in the ‘Include’ dropdown field.

  • When selected the setting is stored with the template
  • When the template is sent manually by a user it merges and sends to the 2nd Timesheet Authoriser specific to each placement
  • When the template is sent by Scheduled Automatic Comms it merges and sends to the 2nd Timesheet Authoriser specific to each placement

Cc/Bcc button

The ‘Cc/Bcc button’ / related menu in Email Comms, lists the 2nd Timesheet Authoriser.

  • When selected, the setting is stored with the template in the Cc/Bcc grid
  • When the template is sent manually by a user it merges the details of the 2nd Timesheet Authoriser for each placement
  • When the template is sent by Scheduled Automatic Comms it merges the details of the 2nd Timesheet Authoriser for each placement
  • If the 2nd Timesheet Authoriser exists with a ‘send as default’ email address, they are Cc/Bcc’d on the email
  • If the 2nd Timesheet Authoriser doesn't exist or has no email address, the entity is not Cc/Bcc’d

Enhancement 138455 New User Option to prompt when closing Infinity

In User Options / General / Startup / Exit tab there is a new setting to prompt the user ‘Are you sure?’ when closing Infinity.

The setting is off as default.

When enabled and the user hits the Infinity window ‘cross’ icon to close Infinity and no tabs need saving, the user is prompted 'Are you sure you want to exit Infinity?’.

  • Yes - exits Infinity
  • No - returns the user to previous location and doesn't exit Infinity

Enhancement 137932 Bulk delete candidates from search results

Users with the existing permission ‘Bulkupdategeneral’ can bulk delete candidates from search results.  In the bulk update menu, there is a new menu option called Delete Candidate(s).

  • Users can select / tick candidate results individually and bulk delete 
  • Users can use the ‘Send all results’ bulk delete menu option to delete all candidates on the results

Up to 1000 candidates can be deleted and the user is prevented if more are selected.

If less than 1000 are selected, the user is given a big warning and must confirm their password to proceed. 

The user is informed that any deletion failures (e.g., cannot be deleted because they have current interviews) will appear in Apps menu / My Infinity Consent /LI - Bulk Update / Delete Failed link.

The candidates to be deleted can optionally be added to the suppression list as per existing delete candidate functionality.

If the user proceeds to delete, the records are sent to the back-end service for processing and the user is informed.

Deletion checks are done as per the existing bulk delete process from LI / Consent Refused / Expired toolbar and cannot be deleted if they have current interviews and placements.

Candidates that cannot be deleted are sent as a notification to Apps menu / My Infinity Consent / LI - Bulk Update / Delete Failed link for the user who requested the deletion.

 

Enhancement 138387 Delete location changes

In addition to the existing location deletion checks, if a user deletes a location that has contacts that are assigned to company financials, jobs, interviews or placements, they are prevented. This includes if the contact is linked to other companies that have jobs, etc...

The user is advised to make the location inactive or delete the contacts.

If the location is deleted, all contacts are deleted.

Contacts linked to other company locations (including other locations at the same company) are deleted from just the location being deleted, as per the existing single contact delete option.

The location and its contacts are removed from the company contact navigator panel once deleted.

Enhancement 138388 Delete company changes

In addition to the existing company deleting checks, if a user deletes a company that has contacts that are assigned to other company financials, jobs, interviews or placements, they are prevented.

The user is advised to make the company inactive or delete the contacts.

If the company is deleted, all locations and contacts are deleted.

Contacts linked to other company locations are deleted from just the company being deleted as per existing single contact delete option.

Enhancement 138297 Scheduled Comms - Expiring Quals & Certs - send by candidate status

In Administration / Scheduled Automatic Comms tab, the candidate status field has been added to the candidate page condition 'Active and has an expiring quals&cert due for review'.

  • Shows all 'active' statuses
  • User can multi select status, e.g,, Working for Us and Temping for Us
  • No statuses selected = all statuses selected

When selected, Infinity additionally searches for candidates at those statuses only and sends the comms as per existing functionality.

Enhancement 138537 Deleted tasks are removed from Exchange

When a parent page is deleted, e.g., candidate that has tasks belonging to a synchronising user, the tasks are deleted from their Exchange mailbox.

Enhancement 136756 My Infinity – more sections get instant updates

The following My Infinity sections no longer refresh periodically and instead update within ten seconds when changes occur. This updates the section numbers and any opened hyperlink screens.   The My Infinity ‘Refresh’ button will no longer have any effect on these sections.  The sections are also updated as per existing functionality when the user logs in, or switches to a different My Infinity user.

Contractual / Legal

Refreshes with Signal R when:

  • User owns the candidate and the past expiry is set to the future by changing the pl dates (decreases count)
  • User owns the candidate and the past expiry is cleared by setting the basis to "N/A" (decreases count)
  • User is removed as an owner of a candidate with a past expiry (decreases count)
  • User is added as an owner of a candidate with a past expiry (increases count)
  • User owns the candidate with a past expiry and the candidate is deleted (decreases count)

Consent / LI

Refreshes with Signal R when:

  • Owners changed on a candidate that is in any of the counts
  • Manually restricted changed on a candidate in the not started, email required, renewals or expiring counts
  • Lawful basis status changed on a candidate in the not started, email required, renewals, expiring or refused/expired counts
  • Contractual legal changed on a candidate in the refused/expired count
  • Request fails for a candidate you own
  • Request failure notification is removed for a candidate the user owns

Enhancement 135565 Temp placements can be deleted with future shifts

Infinity allows the user to delete Temp placements with current and future shifts.

The user is prompted to cancel/remove shifts as part of the deletion process as per existing functionality when deleting a placement with old shifts.

Enhancement 138556 Shift Planner - placement worker type added to the info button

In the Shift Planner, the placement worker type field has been added to the info button on the placement row.

In Use Options / Planners tab, if the user is set to include ‘Info’ fields on Shift Planner Export the placement worker type is included.

When exported, this appears as a column in Excel in the same position as on the Info screen.

 

Enhancement 138253 Temp compliance checks order change in Administration

In Administration / Global Temp Settings / Compliance Checks tab, the 'Last Minute Shifts’ check has been moved below the 'Essential Quals & Certs' check.

Enhancement 138544 'Last minute shifts' renamed

Candidate page / Personal/Financial window field 'Last minute shift offers opt-out' has been renamed to 'Last minute shifts opt-out'.

Enhancement 138300 WhatsApp Shift Offers – info details update in Administration

In General Settings / WhatsApp Shift Offers tab, the 'Send WhatsApp notification message when candidate applies' info button details have been updated on the ‘Send to’ and ‘Send from’ fields.

'Send to' tooltip is changed to the following:

“Sets the consultant that receives the WhatsApp message when a candidate applies.

If job owner is selected, only one job owner will be sent the WhatsApp message.

The relevant users must have a valid UK mobile number configured in User Admin to receive a WhatsApp message.”

'Send from' tooltip is added as follows:

“Sets the consultant the email is from, if Action Comms is configured to automatically send when a shift is confirmed.”

Enhancement 138016 Rail - Sub Contractors pass some rail and non-rail compliance checks

If placing on a rail job, and the candidate sponsor type is set to 'sub contractor', then compliance checks work as follows:

Compliance Check Type

Compliance Check

Functionality for ‘Sub Contractor’ candidates

General

Not 100% available

No change in functionality

General

Job Title Held (from Job)

Passes

General

Essential Attributes Held (from Job)

Passes

General

Essential Quals & Certs Held (from Job)

Passes

General

EAA Requirements Met

Passes

General

RTW Requirements Met

Passes

General

IR35 Status Verified (Placement Job)

Passes

General

Job is ‘Inside IR35’ (Placement Job)

Passes

General

Student Visa Max Hours Check Passed

Passes

General

Not Blocklisted (Company and Job Location)

No change in functionality

General

Company on stop

No change in functionality

General

PO Missing and required by Company

No change in functionality

General

Company TOB not sent

No change in functionality

General

Company TOB expired

No change in functionality

General

Last Minute Shifts

No change in functionality

Driving

Driving Licence Not Expired

No change in functionality

Driving

Driving Licence Category Not Expired

No change in functionality

Driving

Driving Licence Check In Date

No change in functionality

Driving

Min Driving Age Met

No change in functionality

Driving

Max Points Met

No change in functionality

Driving

Min Driving Experience Met

No change in functionality

Driving

Major Endorsements Met

No change in functionality

General

Regulations passed

No change in functionality

N/A for Rail Jobs

Rail

Sponsor Type

No change in functionality

Sub Contractor candidates already pass the check and do not require approval.

Rail

Compliant From

Passes

Rail

Upper Max Hours a Week

Passes without Requiring Approval

Rail

Lower Max Hours a Week

Passes without Requiring Approval

Rail

Max Door-To-Door

Passes without Requiring Approval

Rail

Rest Between Shifts

Passes without Requiring Approval

Rail

Max Shift Length

Passes

Rail

Max Consecutive Shifts

Passes

 

Each compliance check that passes automatically, have the following in a tooltip next to the check in the admin screen:

‘Rail Jobs with a Candidate who has a ‘Sub Contractor’ sponsor type will always pass this check’.

The ‘Sponsor Type’ field also has the above tooltip.

Enhancement 138570 Rail - Sub Contractors Approval Log

An entry is made into the placement approval log if a ‘Sub Contractor’ candidate is placed on a rail job as follows:

Column

Data Added

Type

Sponsor Type

Comments

Sub Contractors automatically pass most candidate compliance checks without requiring approval, and an entry is added in the Approval Log for auditing purposes.

Shift Date/Times

Shifts being placed on

Sponsor Type

Sub Contractor

Date

Date the candidate was placed on the shifts

Consultant

The user who placed the candidate on the shifts

 

Enhancement 138571 Rail - Sub Contractors Approval Log Report

As per other approval log entries, the following columns are populated in the Approval Log Report, if a ‘Sub Contractor’ candidate is placed on a rail job:

Column

Type

Forename

Surname

Sentinel Number

Sponsor Type

Date Placed on Shifts

Consultant

PO Number

Company

Location

Job Title

Shift Dates & Times

Comments

Placement Code

Job code

 

The approval log report description has the following added before the text ‘This report is specific to the Rail industry’:

‘Also, a list of Sub Contractors placed’.

 

 

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