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Managing Call Backs

Walkthrough

The below instructions are based on managing call backs, there are other options but the process below highlights the advantage of using your call back lists and the additional functionality of reassigning the call back. This will ensure key candidates or contacts are never left without a call back.

Step 1 - Accessing the Call Back List

NB:- Windows notifications can also be enabled see call back notifications section for more details

Step 2 - Reviewing the Call Backs

Step 3 - Opening the Event Logger

Step 4 - Logging the Call

Step 5 - Selecting Contacts to Bulk Email

Step 6 - Bulk Emailing Contacts

 

Need more information, click below:

General

You are able to setup call backs for candidates, contacts, companies or company locations. These will then populate the users My Infinity panel for Next 7 Days, Today or Overdue. When accessing the lists within the My Infinity panel you will open a list of the candidates or contacts (Company or Location).

Call Backs

Please see the Call Backs section for more details

Comms Centre

Please see the Comms Centre section for more details

Event Logs

Please see the Add Events section for more details

 

 

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Version 4.87

Voyager Software is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc. The group is a leading global provider of software and services that enable recruitment agencies and in-house recruiters to better manage their selection process and address the training needs of individuals. Across its brands – which include Voyager Software (recruitment software UK & Australia), Dillistone FileFinder executive search software, GatedTalent, the global database of the world’s leading executives, Talentis.Global – the next generation of recruitment software and also ISV.Online, provider of online pre-employment skills testing and training tools. Dillistone Group serves thousands of clients worldwide. Ikiru People Ltd: Registration Number 02043300. Registered in England & Wales.