Housekeeping

Below are the different areas within Infinity, each include ways to identify 'poor data', to complete most of these housekeeping tasks you will need to be a DBManager

These processes are suggested ways to review your system, you can adapt the processes for your specific needs. Warning, the processes below assume you are utilising Infinity to record calls and have emails synchronising.

If you have any concerns please contact your account manager / customer success manager to organise some time with a trainer to review. We can also offer paid for consultation and / or data analyse of your system.

 

 

 

 

 

 

 

 

Voyager can offer data cleansing, bulk deleting of records and bulk status changes, contact your Customer Success Manager for more details.

 

 

 

 

Click to access System Status